Privacy Policy.

Last updated: November 13, 2024.

Your privacy is of utmost importance to us. This privacy policy explains how Spaces.fm ("we," "us," or "our"), hosted in Europe and registered in the Netherlands, collects, uses, and discloses information about you when you access or use our website and services (collectively, the "services"), contact our support team, or engage with us on social media. Spaces.fm operates worldwide, including the USA, and complies with applicable privacy laws, such as the GDPR in the European Union and CCPA in California.

We may update this privacy policy from time to time. Any changes will be reflected in the "last updated" date above.

Collection of information.

1. Information you provide.

We may collect the following information when you use our services:

• Personal details: such as your name, email address, and location.

• Payment information: such as credit card details for subscription payments.

• Preferences: information you provide about your goals, soundscape preferences, and feedback.

2. Information we collect automatically.

When you use our services, we collect:

• Usage information: which features you use, sessions you access, and actions you perform.

• Device information: details about the device and browser you are using.

• Log information: such as your IP address, access times, and pages viewed.

3. Information from other sources.

We may also collect information from:

• Third-party services: such as social media accounts if you log in through them.

• Cookies: used to track your activity and preferences.

Use of information.

We use the information we collect to:

• Provide and improve our services.

• Process your transactions and subscription.

• Communicate with you about updates, promotions, and feedback.

• Personalize your experience with Spaces.fm.

• Comply with legal obligations, such as tax filings or data protection laws.

We ensure that any personal data is processed in compliance with the General Data Protection Regulation (GDPR) for EU users, and other applicable privacy laws such as the California Consumer Privacy Act (CCPA) for US residents.

Disclosure of information.

We may disclose your information:

• To service providers who help us deliver our services, such as payment processors or email providers.

• For legal reasons, to comply with legal obligations or protect our rights.

• In connection with business transactions, such as mergers or acquisitions.

• With your consent, if you opt to share information with third parties.

We do not sell or share your personal information with advertisers without your consent. We use aggregated, anonymized data for internal purposes like improving our services.

Cookies and analytics.

We use cookies and similar tracking technologies to:

• Recognize your preferences when you return to our site.

• Track your usage to improve the user experience.

• Analyze trends with analytics tools.

You can manage your cookie preferences through your browser settings or using our Cookie Preferences Manager.

International data transfers.

Spaces.fm is based in the Netherlands and complies with the GDPR. However, as we operate worldwide, your data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA), including the United States. We ensure these transfers are compliant with EU data protection laws by using standard contractual clauses or obtaining your consent where necessary.

Your rights.

For EEA, UK, and Switzerland users.

Under the GDPR, you have the following rights:

• Access: Request a copy of the information we hold about you.

• Correction: Correct any inaccurate information.

• Deletion: Request the deletion of your data.

• Restriction: Request limited use of your data.

• Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@spaces.fm. We may verify your identity before processing requests.

For California residents.

Under the CCPA, you have the right to:

• Know what personal data we collect and how it's used.

• Request deletion of your personal data.

• Opt-out of the sale of your personal data.

You can exercise these rights by contacting us at support@spaces.fm.

Data retention.

We retain your personal data only as long as necessary to provide our services or comply with legal obligations. Once no longer needed, we securely delete or anonymize your data.

Security.

We take data security seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy.

Spaces.fm is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

Changes to this privacy policy.

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or through our services. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact us.

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Spaces.fm Support.
Email: hi@spaces.fm
Registered address: Melis Stokelaan, Beverwijk, the Netherlands.

For EEA and UK users, you may also contact us at the same email address for any data protection inquiries.